Few Patients Use Digital Portals

A new study from the United States Government Accountability Office shows that relatively few patients electronically access their health information when offered the ability to do so. In 2015, the latest year for which full data is available, only 15% of hospital patients accessed their data through a hospital digital portal and only 30% of patients used a portal provided by their doctor’s office. Patients cited limitations such as the inability to aggregate their health information from multiple sources into a single record.

Since 2009, the Department of Health and Human Services (HHS) has invested over $35 billion in health information technology, including efforts to enhance patient access to and use of electronic health information.

The full study is available on the US GOA website.

Tesla Autopilot Will Change Personal Transportation Forever

We are on the precipice of a massive paradigm shift in personal transportation. Tesla Autopilot will forever change personal transportation by providing “full self-driving capability at a safety level substantially greater than that of a human driver”.

“All you will need to do is get in and tell your car where to go. If you don’t say anything, the car will look at your calendar and take you there as the assumed destination or just home if nothing is on the calendar. Your Tesla will figure out the optimal route, navigate urban streets (even without lane markings), manage complex intersections with traffic lights, stop signs and roundabouts, and handle densely packed freeways with cars moving at high speed. When you arrive at your destination, simply step out at the entrance and your car will enter park seek mode, automatically search for a spot and park itself. A tap on your phone summons it back to you.”

The technology in the Tesla is incredible: eight surround cameras provide 360 degrees of visibility around the car at up to 250 meters of range. Twelve updated ultrasonic sensors complement this vision, allowing for detection of both hard and soft objects at nearly twice the distance of the prior system. A forward-facing radar with enhanced processing provides additional data about the world on a redundant wavelength that is able to see through heavy rain, fog, dust and even the car ahead.

To make sense of all of this data, a new onboard computer with over 40 times the computing power of the previous generation runs the new Tesla-developed neural net for vision, sonar and radar processing software. Together, this system provides a view of the world that a driver alone cannot access, seeing in every direction simultaneously, and on wavelengths that go far beyond the human senses.

Mobile Sales Soar on Black Friday

Mobile shopping surged throughout the Thanksgiving weekend according to data from Adobe Inc. and payment processor PayPal Holdings Inc. Mobile had its biggest day ever on Black Friday, when mobile sales reached $1.2 billion the day after Thanksgiving, up 33% year over year, according to the Adobe Digital Insights unit of marketing and analytics software provider Adobe.

via Internet Retailer

Hunter Boots Website Puts Emphasis on Design

Econsultancy has a good writeup on the new Hunter e-commerce website. It’s nice to see someone doing something interesting with e-commerce and making design a priority. This is so much more that an online catalog – it has the feel of a fashion magazine. Great lifestyle photos and excellent product shots.

hunter boots
Gives the user an overview of the entire range of products with the ability to easily see different colors.

 

The Modernization of Healthcare

Healthcare trails many industries in their adoption of technology. Recently, a shift has begun that signals the “retailing” of healthcare as providers take cues from other industries to aid consumers as they begin their patient journey. An article over at Internet Health Management discusses what patients want when shopping for healthcare:

  1. Patient-friendly environments.
  2. Loyalty programs.
  3. More convenient services.
  4. On-demand services.
  5. Better physician directories.
  6. Publication of ratings and reviews.

How Millennials are Changing Healthcare

According to Pew Research Center, millennials are now America’s largest generation and their numbers are continuing to grow. The millennial population is expected to peak at 81.1 million in 2036. An article at the Advisory Board details 4 ways they are changing health care:

  1. They want to know about costs upfront – so price transparency is a must.
  2. Convenience – including extended hours, scheduling appointments online, and walk-in appointments – is a priority.
  3. They want, and expect, their providers to be tech savvy.
  4. They consult family, friends, online ratings and reviews when looking for a provider.

Mobile is Officially Here!

Internet usage by mobile and tablet devices exceeded desktop worldwide for the first time in October according to independent web analytics company StatCounter.

worldwide-internet-usage-graph

 
Despite the fact that desktop usage in the US is still represents the majority of users at 58%, this should be a wakeup call for any businesses who still don’t have a site optimized for mobile devices. Mobile is here!

MacOS Sierra Wi-Fi Fix

I ran the betas of macOS Sierra without incident but recently began experiencing random wi-fi drops with the GM. When I was connected to wi-fi the speeds were unusably slow.

I took the usual troubleshooting steps of toggling wi-fi off and on,  restarting the machine, creating a new location in Network Preferences –   even manually configuring DNS to use Google’s public servers. Nothing worked. Then I ran across this article at OSXDaily.com that suggested specifying a lower custom MTU setting of 1453. That seems to have done the trick.

Here are the steps I took that fixed my wi-fi issues (see the full article for additional troubleshooting steps): Continue reading “MacOS Sierra Wi-Fi Fix”

Death of the Industrial Advertising Complex?

In his talk at L2’s Digital Leadership Academy, Scott Galloway argues that advertising is becoming less essential to brand building as consumers are discovering products with tools like Google, Amazon, and TripAdvisor. The brand is no longer on the tip of the tongue, it’s what Google says it is.

I do not agree with everything he puts forth in his lecture, but he makes some very thought provoking points.