Fix for Slow iPad Sync and Backup Failure

The other day I started experiencing very slow iPad syncs which ultimately resulted in backup failures. The process would hang at “backing up” in the iTunes status bar approximately 90% through the sync/backup process. It appeared that the existing backup was corrupted. The solution that worked for me was to delete the existing backup in iTunes and completely re-sync.

  1. Connect your iPad.
  2. Go to iTunes Preferences > Devices.
  3. From the list of device backups, highlight your iPad’s backup file and click on the “Delete Backup…” button.
  4. After deleting the backup disconnect your iPad and shut it down.
  5. Quit iTunes.
  6. Power on your iPad and connect it to your computer.
  7. iTunes should start up and automatically perform a sync. If it doesn’t, click on your iPad in the left-hand column of iTunes and click the “Sync” button.